Job Description
EVENTS TEAM MEMBER - Emerald Acres Sports ConnectionMSC SFM, LLCLOCATION: Mattoon, IL DEPARTMENT: EVENTSREPORTS TO: EVENT MANAGERSTATUS: PART-TIME (NON-EXEMPT)ABOUT THE COMPANY:Emerald Acres Sports Connection is a premier sport, recreation, and entertainment destination focused on improving the health and economic vitality of Mattoon, IL. You will be joining a championship-level team focused on fun, fulfillment, and service built to enrich the community as well as your career and personal growth.Emerald Acres Sports Connection is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.POSITION SUMMARY:The Events Team Member is expected to provide excellent guest service while working in various departments of the venue. This position involves guest services, food and beverage departments, facility maintenance, and events.PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:Interacting and assisting guests as needed Assist with events from set up to take downStock, maintain, and clean the facility as necessary throughout shiftsPerform various tasks related to scheduled work areaOperate and balance a cash drawerResolve all guest concerns and complaints and/or direct to appropriate Manager Complete special projects, daily assignments and other duties as directed by managementMINIMUM QUALIFICATIONS:Flexible work schedule (e.g., nights, weekends, holidays and long hours) and regular attendance necessaryExcellent communication skills, both verbal and writtenAbility to maintain focus in a high-volume, fast-paced environmentMust have excellent guest service skillsMust be detail-oriented and have outstanding organizational skillsMust be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow Team MembersMust work well with othersMust take personal initiative for the betterment of the team and venueCommitment to the safety and well-being of othersWORKING CONDITIONS AND PHYSICAL DEMANDS:Must be able to lift 30 pounds waist highMay be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bendWill be required to operate a computerFacility has intermittent noisePREFERRED:Have a basic understanding of sports
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Job Tags
Part time, Flexible hours, Night shift, Weekend work