Systems Administrator II Job at Staffactory, Nashua, NH

  • Staffactory
  • Nashua, NH

Job Description

Position: Systems Administrator I

Location: Nashua, NH 03060

Duration: 10/19/2026 to 12/23/2026

Work Environment: Onsite

Hrs/Wk: 40 hours

Duties:

  • Assist in server operations, resolving customer issues for Unix/Linux based environments.
  • Administer and support Microsoft Intune, including device management, software deployment, configuration, compliance, and inventory.
  • Manage Windows patching and Update Rings, including troubleshooting devices that are not successfully receiving updates.
  • Provide day-to-day administration and troubleshooting of our Azure Virtual Desktop (AVD) environment using Nerdio.
  • Support thin-client devices used within the virtual desktop environment.
  • Troubleshoot Windows endpoint, application, device, connectivity, and performance issues.
  • Support the University's printer fleet, including printing, driver, queue, and connectivity issues.
  • Assist with the University's phone environment, including routine user, device, and configuration requests.
  • Provide technical assistance to the Help Desk and help resolve more complex faculty, staff, and student technology issues.
  • Maintain accurate endpoint inventory and documentation.
  • Document system changes, recurring issues, and work performed during the assignment.
  • Assist with onboarding new faculty and staff.
  • Work with other IT staff and vendors when escalation or additional expertise is needed.

Skills:

  • 3+ years of experience in systems administration, endpoint administration, desktop engineering, or a comparable technical support role.
  • Hands-on experience administering Microsoft Windows endpoints.
  • Experience with Microsoft Intune or a comparable enterprise endpoint-management platform.
  • Experience with software deployment, patching, and Windows update management.
  • Strong Windows troubleshooting and problem-solving skills.
  • Experience supporting users in an enterprise environment.
  • Working knowledge of Active Directory and/or Microsoft Entra ID.
  • General understanding of networking concepts such as TCP/IP, DNS, DHCP, and Wi-Fi.
  • Ability to work independently, prioritize issues, and determine when escalation is appropriate.
  • Strong communication and documentation skills.

Even Better If You Have

  • Experience with Microsoft Azure Virtual Desktop (AVD).
  • Experience with Nerdio Manager.
  • Thin-client support experience.
  • Advanced Microsoft Intune experience.
  • Enterprise printer or phone system support.
  • Experience working in higher education.
  • Interest in automation.
  • Interest or skilled in automation tools

Education:

  • Highschool diploma

Job Tags

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